I have been a customer of Niagara National for 10 years and couldn’t be happier with all the outstanding products offered and the exceptional customer service I have received from my agent, Marcy Waskow. I ALWAYS recommend family and friends to reach out to Niagara National when shopping around for insurance needs. Their variety of products are very competitive when comparing to other companies and it is great having a “one stop shop” for all my insurance needs. Whenever I have a question she has always responded to me in a timely fashion with a detailed explanation. But honestly, the best part of their outstanding customer service are the periodic phone calls or emails made to me throughout the year to offer me new ways of saving on my current insurance or explain any other products, without any pressure, that may be a better fit for my family. It is always great knowing I have someone watching out for my best interest without me having to worry that I may be overpaying!
Niagara National is the place to be for all insurance needs. I’ve moved so many times over the past 17 years and Marcy, my agent, has always been prompt, nice and diligent went it comes to a quick turnaround while hooking me up with the best insurance option for my new location, no matter where I’ve been in New York State. My hat’s off to Marcy and her team.
I have had my car and home insurance with Niagara National for over 15 years now. They are always friendly and customer service is great. They have guided me and help me through both home and auto claims that I have had. I love that a large part of the staff has been there since I have had insurance there. Their staff is dedicated and truly have my interests at heart. I would recommend them to anyone.
I would like to say that as always, my experience with you and your agency has been very smooth …. and it’s a pleasure to deal with top notch professionals…. again thank you for your services …
I have been a customer of Niagara National Insurance Group for over thirty years. I’m a true believer in holding onto a good thing when you’ve got it, clearly. Every time I call the office I’m met with a warm body on the other line, as opposed to a recording. I appreciate the personal contact and have always been treated with kindness.
I don’t know if the words have been written yet to describe my agent: Marcy Waskow. After all these years it feels as though we’re family. She treats me with the utmost respect, professionalism and most importantly: Tender Loving Care. We often speak when I’m a mess ’cause of something horrific that’s happened to my car and her soothing, calm voice always brings me to a place of peace and contentment.
My man, ‘Mother-In-Law’ and others, throughout the years, have experienced her expertise. I take pride in sharing her with those I care about. I highly recommend Niagara National. If you want to be treated well and with care by fabulous people this is the place to be.
I give them Five Stars and a Humanitarian Award. When I think of Niagara National I think “There’s no place like home”.
With Much Gratitude And Appreciation,
Fran Elissa Sipress
Better prices, better service!
“I thought I’d find better service and prices somewhere else. I was wrong. I came back to Niagara National because they treat me like I’m their top priority, and got me great coverage at a great price.”
Niagara has helped me work through any issues or questions I’ve had
“Like most people, I find insurance policy language confusing at best. Niagara National takes the time to explain things in plain English and has helped me work through any issues or questions I’ve had. They’ve never too busy for me.”
We’ve never had to worry
“As a business owner, it’s important to me that claims are handled fast so we can get back to serving our customers. Niagara National has always stepped up to the plate when we’ve had a loss and made sure the claim was settled quickly and professionally. We’ve never had to worry.”
Very happy customer!
“I’ve been so happy with the service at Niagara that I’ve referred my entire family and all my friends to them.”
Niagara handles all of my insurance needs…
“I trust Niagara to handle all of my insurance needs: personal, business, and life.”
Kitchens by Design
Niagara saves money!
“Niagara reviews my insurance program routinely, and recently, they were able to save me a ton of money without reducing my coverage.”